trust & safety

Keeping your guests safe.

They came for your wedding, not another app — so we keep it text-first, verify by phone when sign-in helps, and never sell their data. Here’s exactly how.

Text-first — sign in only when it helps

Guests mostly hear from you by text, like always — nothing to download. When they want their personal schedule, to update RSVP, or Ask Hooray a question, they verify with a one-time code on their phone. No password, no app store. Sharing an address through your collector link still works without an account.

Everyone sees only what’s theirs

Each guest’s schedule and answers are scoped to them in code — not by a prompt we hope holds. The wedding party’s call time never reaches a plus-one, and a surprise never reaches the person it’s for.

STOP always works, instantly

Reply STOP and the messages stop — right away, before anything else runs. HELP and START work the same way. Consent is honoured to the letter.

Answers are grounded, never invented

Hooray only ever answers from the details you’ve confirmed. If it doesn’t know, it says so and brings the question to you — it never guesses or makes something up.

You’re always in the loop

Auto-handle the easy questions, weigh in on the rest — your call. Every conversation is on the record, and nothing goes out that you’re not happy with.

Your guests’ data is yours

We never sell or share your guests’ information, full stop. Sign-in uses their verified phone — not a password — and we use their data only to run their wedding experience. See our Privacy Policy for exactly what we keep, and for how long.

The fine print, in plain words.

Our Privacy Policy and Terms are written to actually be read — no maze of legalese.